Frequently Asked Questions

Have questions? See the answers to some of our most frequently asked questions below.

If your questions is not answered here, please contact us.

What transport is available to get around?

There are many different transport options in and around Melbourne. The train and tram run to almost all major attractions in Melbourne and there are also taxi services available.  Treasury on Collins is located within the free city tram zone (visit Public Transport Victoria) and the tram stop is on Collins Street.  A number of bus routes travel along Queen Street including buses to Ringwood, Box Hill, Abbotsford and Bundorra (View Bus Routes).

From the airport the options on offer are:

  1. SkyBus – The Skybus runs every 20 minutes from the Tullamarine airport to Southern Cross Station on Spencer Street. From there, it is a short walk, tram ride or taxi down Collins Street to our hotel. A one way ticket on the SkyBus is $19 per adult or you can purchase return for $38.
  2. Taxi – A taxi costs approximately $50.

What can I do nearby?

As we are centrally located within the Melbourne CBD there is a large choice of entertainment, shopping and dining options available.  Many of Melbourne’s major attractions can be accessed via the free tram network in the CBD which you can board in Collins Street.  There is also a supermarket located right next door for your convenience.  If you’re looking for ideas please visit About Melbourne – Things to Do

How can I book a room with a view or balcony?

We are a heritage building, most of our rooms have no aspect and those that do are limited to the immediate streetscape. Heritage buildings in Melbourne are all low rise and surrounded by taller modern buildings. Views from heritage buildings are therefore always restricted and at Treasury on Collins we only have a handful of rooms with a Collins Street or Queen Street aspect from a maximum height of 8 floors. We have a limited number of Heritage Balcony Suites and these are the only rooms which feature a balcony .


Do you have internet?

Complimentary business grade wifi is available in all guest rooms. The wifi service is fast, reliable and unlimited.

Do I have to pay for breakfast?

If you book directly with us then you can enjoy a complimentary self-serve continental breakfast on the Mezzanine.

What is Afternoon Wine Down?

Guests who book directly with us can enjoy complimentary wine during Afternoon Wine Down in the private guest lounge on the Mezzanine every day from 4pm to 6pm.  A charge of $8 per glass applies for guests who have booked their accommodation via a 3rd party.

What is the extra person charge?

Our rates are based on 2 people sharing a room, except for the 2 bedroom apartment which is based on 4 people. All apartments have a sofa/bed in the living room and an extra person charge of $50 per night applies to use the sofa/bed or roll-away bed. Please specify at the time of booking if you have preference for a roll-away bed.  The maximum number of guests allowed for each room type differs for each apartment and is specified within the description for each room type.  Cots are complimentary and need to be requested prior to arrival.

Do you price match?

Our lowest available rates are published on this website, plus if you book directly we also offer free breakfast, daily glass of wine and flexible cancellation.  If you find a lower rate anywhere else for the same dates, the same room type and the same cancellation policy then let us know and in most circumstances we will match or better the offer.

Do you provide parking?

We offer off-site undercover parking for $28 per vehicle per night with multiple entry and exit.  We suggest guests contact us prior to arrival to arrange car parking.

Do you have a room with single beds?

Our Heritage King Suites and Heritage Apartments all offer the choice of 1 x King bed or 2 x Single beds.  Please specify your choice at the time of booking. If single bedding is not requested then the room will be configured with a King size bed.